Strategic Analysis: Internal Environment

Correct answer D: Other internal people/process/structure/cultural elements.

Identity/capability extends beyond physical assets.

Correct answer A: Stakeholder coalition beyond owners alone.

Internal/external parties can have interest/impact.

Correct answer D: Ability to influence strategy or resources.

Power differs from interest.

Correct answer A: Keep satisfied.

Classification follows explicit axes, not lender identity alone.

Correct answer B: Key player/manage closely.

Both influence and interest are high.

Correct answer A: Kept informed, with useful feedback engaged.

Information should be relevant/authorised; interest is not disclosure authority.

Correct answer B: Reassess its quadrant because power/interest can change.

The grid is dynamic and case-dependent.

Correct answer D: Industry/markets, customers, products/services and channels.

Driver choices and metrics are interlinked.

Correct answer B: Each line may have its own market/customer needs.

Define products, customers and geography.

Correct answer A: A strategic group.

Similarity may involve breadth, price/quality, channels or technology.

Correct answer C: Evidence-based differentiating competitive characteristics.

Axes must convey meaningful approach/position differences.

Correct answer D: Larger supplied group industry-sales share.

Page 10 share instruction differs from page 11 reputation-size wording.

Correct answer A: Parent purchaser; child user, with interlinked needs.

Roles differ but can interact or coincide.

Correct answer B: Social marketing.

A social idea/practice campaign aims at behavioural change.

Correct answer C: Augmented marketing.

Additional benefits augment the product.

Correct answer B: Direct marketing.

Direct-response interaction distinguishes the example.

Correct answer C: Relationship marketing.

Relationships are cultivated, not guaranteed.

Correct answer A: Person marketing.

Object of attitudes is the individual.

Correct answer D: Differential marketing.

Multiple segment-specific offers differ from niche concentration.

Correct answer A: Synchro-marketing.

Timing/capacity balance is the intent.

Correct answer C: Demarketing.

Reduce/shift overfull demand; actual restrictions need scope.

Correct answer C: Sales, product and service respectively.

Selling/physical handling/support roles differ.

Correct answer B: Resources alone do not prove integrated capability or core competence.

Collective learning integrates skills and technologies.

Correct answer C: Competitor differentiation, customer value and application to other markets.

The three tests differ from VRIN and sustainability factors.

Correct answer D: It fails the costly-to-imitate condition for the full test.

Four criteria must be separately assessed.

Correct answer B: Non-substitutability.

Equivalent means can undermine defence even without direct copying.

Correct answer A: Strength, weakness, opportunity and threat respectively.

Helpful/harmful and internal/external axes organise SWOT.

Correct answer D: It does not itself evaluate factors in competitive context.

Benchmark, rank and connect factors to feasible choices.

Correct answer B: Transferability.

Ease of access/transfer can erode persistence.

Correct answer C: Appropriability.

Who captures resource returns differs from whether capability creates value.